Terms & Conditions

Privacy Policy

We respect the privacy of all our customers and take great care with the information we obtain. All card transactions are processed via the secure payment centre of Paypal, we do not store any card details ourselves. From time to time we may contact you with information about new products but this is kept to a minimum. We do not sell or pass on any customer information to any third parties.

How do I Pay?

To place an order simply browse through the collections and select the items you would like to buy. Once you have completed shopping proceed to the checkout where you will be able to pay by Paypal or credit/debit card via Paypal.

When will I receive my order?

We aim to despatch your goods within 7 – 10 days. Some items and commissioned artworks will take longer but you will receive an email telling you how long this will take.

Postage

All orders are sent via Royal Mail. All post will have proof of postage receipts but please note that Peggy Jane Ltd holds no reasonability for packages that do not show – you would have to contact the Royal Mail. For guarantee postage we can post special or recorded delivery but an extra charge would apply – please email us at info@peggyjane.co.uk if you want this form of posting.

Standard Delivery Charges from:

All items will be sent via Royal Mail various prices apply depending on items.

Can I return an item

If you are not completely satisfied with your purchase, we will exchange it or provide a full refund on the condition that the items are returned to us in a resalable condition within 14 days. On returning goods please get a proof of postage receipt from the post office, as we cannot be responsible for goods that fail to reach us.

Personalised items can not be refunded so please order carefully.

Please report any damages within 48 hours of receipt of your order.

Product description 

Every care has been taken to ensure accuracy of descriptions, size and colours of all our products but there may be slight variations in pattern or shade to the image viewed on screen.

We reserve the rights to refuse to process a transaction for any reason, or refuse service to anyone at any time at our own discretion.

Copyright on all of our designs, imagery, concepts and information are held by Maggie Mattioni 2013 / Peggy Jane Ltd 2013. No one is authorized to use anything from Peggy Jane without consent in writing by Maggie Mattioni.

Studio Address: No 31 – Post code NN3 7HH – UK Company No: 8138985